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We offer hassle-free returns to our customers ...

  • If you would like to return an item to us we will arrange your credit card / paypal account to be credited. You can authorise your return below.
  • Unwanted items cannot be returned after 30 days of receipt of goods.
  • We must be notified of any items that arrive damaged within 48hrs of receipt of goods.
  • Please make sure that the goods are returned to us in as new condition (including all packaging) and must be taken care of whilst in your possession.
  • We do ask that any goods that are in sealed packaging are clearly visible without the need to open the packaging.
  • If you are returning an unwanted item it must not be damaged or marked.
  • You may be required to arrange a courier to send your parcel back to us. We recommend using a recorded mail service for sending any parcels.
  • When returning your item please make sure to include your order number and also the reason for the return.
  • When returning the item,its going to be your responsibility for the postage. We do not offer any coupons or free return postage.... 


Frequently Asked Questions

1) What is your returns address?

   16 Crystal Drive


   B66 1QG

2) How long does the returns process take?

     Once goods are received back to us, returns normally take between 7 to 10 working days to process.

3) Do you offer a collections service?      

     Yes we do offer collection couries service. But we do charge according to number of items

4) I have more queries regarding returning an item, who should I ask?

    Our returns policy can be found on our website, alternatively please call our customer services team on 0121 448 0880.

Copyright © Elegant Showers 2013 - 2019. Vat Number -GB 170034646. Elegant showers is the Trading name of Sunny Showers.