ELEGANT 600W Smart Thermostatic Heating Element White

Delivery Cost:

FREE Delivery to UK mainland

Small Package (No side longer than 1.2m') : DHL, 2-3 working days delivery

Medium/ Large Package: DX / UKMail / ROYAL MAIL，5-7 working days delivery

Areas we DO NOT post to: JE,GY,ZE,HS

Shipping fee will be charged for the remote postal eara: PO30-41,BT,IV, KW1-14, PA37-39,PH49, PH19-40, PH41, IM, PA31, PA35, PA20,PA41,PA48, KA27, TR21-TR25.

If you are unsure whether you live in a remote area or not, please contact our customer services team at service@elegantshowers.co.uk.

More details, please refer to our shipping policy

Please Note:

Out-of-stock items will despatch on a similar timescale once in stock.

You will be advised of any changes in the expected in-stock date.

The delivery timescale of an order is dependent on the size of the largest item in the order, relating to the guide above.We strongly advise that you do not book plumbers until your goods have arrived and have been checked, we are not liable for any plumbers costs, consequential loss or compensation in any way.

Returns:

If you’re not totally satisfied you can return it within 30 days and we will give you a full refund by the same method as your original payment. For further information on our returns process, please check out our Return Policy.

Guarantee:

Manufacturing Faults

All our products @ elegant showers are designed by some of the top designers around the globe and been delivered to its highest standards, so if you notice any manufacturing faults, please update us within 30 days of purchase and we will send a replacement without any further delays

While for some items we have a lifetime warranty, the parts in all of our items are offered with a 6‑month Limited type of a Warranty. 

Warranty Exceptions

The manufacturer of the Goods guarantees its products for the period of the products natural life. There are conditions attaching to the lifetime warranty, and some exclusions from it which are set out as above and explained also below:

The lifetime warranty covers manufacturer’s defects whereby item was defected from arrival and not from improper use. Please refer to our Guarantee policy here.

ITEM DAMAGED OR NOT RECEIVED

If you believe an item is damaged/defective you will need to contact our customer service team within 7 days of receiving delivery. We will analyse the fault and do our best to resolve this.

If any item is damaged/faulty, we will need images/videos showing the fault. Please DO NOT dispose of the item as we would NOT cover this.

We strongly recommend that you check the goods for any damages/missing parts before storage.

To resolve any issues, we may offer advice/suggestions which would need to be followed, in order to reach a solution

PRODUCT SPECIFICATION TERMS & CONDITIONS

As a continually evolving company, we reserve the right to change product specifications without prior notice. Due to this, please do not book in any works for installation until order has arrived and has been checked over.

Product colours & finishes represented online and on the actual product might differ slightly.